Do you use Facebook or other similar social networking sites?
If not, I highly recommend that you get on them, if only to familiarize yourself with the way they work. Even if you personally cannot stand to reveal information about you and your family, you owe it to your business to know why Facebook is so doggone hot.
There’s a lot to learn from Facebook, especially for entrepreneurs looking to break out of their shells and do something exciting, interesting and different. For instance, consider the following attributes that Facebook possesses and how you can use them to increase your profit margins and visibility…
Connectivity - Humans have a desire to connect with each other. Facebook allows that in real time, operating as a virtual “kitchen table”. It’s a place where people can kvetch, share and celebrate.
→ How “Connectivity” can help your business:
Give your customers opportunities to connect with you and your colleagues on a regular business. Don’t hide from clients or shirk from responsibilities! The faster you respond to their queries, the more reliable you’ll appear.
Fun - Let’s be honest here — a lot of folks love Facebook because it’s kind of fun. You can take a wacky quiz, post a kooky photo from 1982, tell a great story… the list of possibilities goes on. People like knowing that Facebook isn’t some stodgy land of virtual suits and ties; it’s a place where you can take your shoes off and lounge on the couch in your comfy jeans and sweats!
→ How “Fun” can help your business:
Be honest. Are you fun to work with? You don’t have to come to work in a clown suit nor should you take your commitments lightly, but you should have a sense of humor about life, business and everything in between. If you’re dull as a piece of bark, your clients may be reluctant to call on you. (Caveat: “Fun” doesn’t mean getting blotto with clients. That’s a big no-no.)
Technology - Facebook is a land built from the latest technology. It also makes the Internet seem less intimidating to those who didn’t grow up with laptops and text messaging. Consequently, it really levels the playing field and allows techno-savviness to spread.
→ How “Technology” can help your business:
Not that this is any surprise, but if you’re not technologically in-the-know, you need to become so. If you don’t have a website, get one. If you don’t understand how to text someone, find out asap. Embrace technology and those who are using it will be more likely to see you as a professional with whom they want to work.
Truly, there’s tons to be gained from Facebook… what did I forget?